Please be aware that our furniture is handmade. There may be some slight variations in colour or craftsmanship due to the nature of working with a natural product such as wood. These inconsistencies will not impact the use or safety of your item. We do not offer returns or exchanges. However, if you have concerns about one of our products, please let us be your first call. We want to work to make it right.
To start a discussion, you can contact us. If your return is accepted, we'll send you instructions on how and where to return your order. Items sent back to us without a return agreement will not be accepted.
You can always contact us for any return questions.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Please get in touch if you have questions or concerns about your specific item.
All "as is" items and gift cards are final sale.
The process for an exchange is the same as that of a return. Please follow the steps outlined in the return section above for an exchange.
We will notify you once we've received and inspected your return and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.